January 2010 Archives
"Our life is frittered away by detail. Simplify, simplify!"~Henry David Thoreau As a marketing and strategy consultant, I'm often asked, "What's the best way to reach people? Television, radio, newspaper, trade magazines, online, word-of-mouth?" My response is always, "Go where your customers are." In my last post, I talked about defining your customer - taking the time to specifically figure out who you want to reach with your organization. A major aspect of knowing your customer is understanding how they get information about businesses like yours. The easiest way to find out is simply to ask them. No matter which...
"The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself."~Peter F. Drucker In my last post, I asked you to articulate your organization's "promise" - the main reason you're in business. When doing this, you probably thought about your expertise, the products you offer or the specific type of service you provide. While this is necessary, the second step to defining your promise is to fully understand who you're trying to reach with your business. In my consulting, I've heard companies say, "I'd like to reach everyone!" Their...
"To open a shop is easy, to keep it open is an art" This Chinese proverb probably hits home as the economy's downturn impacts your design business. No matter if you're a one person shop or one of many in a large firm, the realization is that forces, often outside of your control, impact the job you do. But what about the things that ARE in your control? What are the things that can be done on a regular basis to differentiate you or your company from your competitors? I've partnered with Design Arts Seminars, Inc. to do recurring blog...
Mandatory continuing education requirements (MCER) are not, by far, one of the most exciting things out there. That being said, we - at Design Arts Seminars, Inc. - do spend quite a bit of time (so you don't have to) researching the mandatory continuing education requirements (MCER) in place in each state for each of the professions we serve (currently architects, interior designers and landscape architects). We will use this MCER section of our blog to address mandatory continuing education requirements along with any questions or comments you may have. Post your questions or comments using the "comments" link below....
Let's face it, I can't think of one person or business whose year 2009 was not, in some way, challenging. I (personally) and we (at Design Arts Seminars, Inc.) are no exception. We lived through it and learned a couple of things along the way: Focus on core values and do what you do best: I think this one is plain common sense but 2009 served as a reminder that we should focus on what sets us apart from the competition. This goes for individuals and businesses. Find your niche - aka competitive advantage - and stick to it. This...



